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Accident insurance is a unique and special type
of insurance coverage, with its own definitions, coverage's, terms, definitions, and
exclusions, and hence, built in perils in hidden and misunderstood
coverage weaknesses.
The
average person involved with amateur and youth sports, or non-profit
organizations, are there because they want to help; they want to be
involved in the chosen activity. The last thing in the world they want
is a problem involving insurance. The way to avoid these problems is
to procure the best coverage possible, with the fewest exclusions, and
the best service. If you go from year-to-year without ever thinking
about the insurance, then you have the right plan(s).
How
many times have you heard a youth sports volunteer ask an associate
“what do you pay for your insurance?” They do not ask “what kind of
coverage do you have”? Two organizations can pay the same amount for
accident insurance, and one, in fact, have a plan that might pay double on the same
claim. Value for your dollar and peace of mind-—these are the things
you want in your accident insurance plan.
The
following are definitions and descriptions of terms, coverages and
“buzz words” you will find in these plans, and the things you should
avoid and the things you should demand, in the plan you buy.
WHAT
IS AN ACCIDENTAL INJURY?
An injury means a
bodily injury caused by an accident. An accident is an unexpected,
external, and SUDDEN event. Time sensitive injuries such as tendinitis,
shin splints and the like are injuries, but not accidental injuries
and are not covered by standard accident policies.
USUAL; USUAL AND REASONABLE (U &
R); USUAL AND CUSTOMARY (U & C); USUAL, CUSTOMARY & REASONABLE (UCR):
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On all of these accident plans we will see coverage (benefit(s))
defined as “Usual Expenses”; “Usual and Reasonable Expenses”; “Usual
and Customary Expenses”; or any other similar terminology. How does
the company determine what the “Usual” expense is for a particular
treatment or procedure? Most companies will use an outside service (HIAA,
MDR, or other similar organizations). The company will subscribe to
these services for an annual fee. They, in turn, receive data on what
the average charge is in the area (ZIP Code) where the service was
performed. Using this type service assures the person being treated
that the amount chosen as the “Usual” fee is not an arbitrary one, and
represents a figure developed by thorough research of the area
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On the other hand, some companies will define the “Usual and
Customary Fee” as that amount, which ” in the experience of the
company” is the average in the area. This, of course, contains a
real conflict of interest, where the lower the payment, the better
off the insurance company is; an obviously arbitrary payment method.
You are within your right to ask how the “Usual” fee is determined.
If it is not determined through the use of an outside source
"BEWARE".
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The two areas of coverages where the majority of claims dollars go,
are Hospital Expenses and Surgery.
HOSPITAL EXPENSES
a)
In Patient
There are sometimes
specific benefit amounts for hospital daily room and board. The odds
are that these limits will not allow for full payment of the hospital
bill, and there will be balances. Who will be responsible for the
balances? The organization or the injured and treated person. You
really don’t want to have to answer that question! Make sure that the
plan pays for the semi-private room rate on any in-patient hospital
expense.
b) Out
Patient (Emergency Room)
Emergency room fees should be payable on a “Usual” basis. If there are
specific limits [i.e. $100 (or other amount) limit for outpatient
services] you will have many problems.
SURGERY
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What you want for a
Surgical Benefit is one with no specific limit, either in dollar
amount, or one tied to some fee schedule, such as the California
Relative Value Study (RVS)*. The surgery should be covered on a
“Usual” basis. Keep in mind, that surgery includes stitching, casting
or cutting.
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*The California RVS is a roughly 200 page document that used to be
updated every 5 years, the last update being in 1974. The document
lists every surgical procedure possible, with a “relative” value of
that procedure, based on a base of 1. For example,
a simple stitch may have
a value of ½ unit, while some surgery may have a value of 20 units. In
defining this benefit, the company will say it is paying so much per
unit, say “$100 per unit, based on the 1974 California RVS”. With a
$100 per unit benefit, the maximum payable for the ½ unit stitching is
$50; the maximum for the 20 unit surgery is $2,000.
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If you want to compare
the possible payment allowable on a given procedure (by procedure
code) you can ask how many RVS units the procedure is, of the company
using the Cal RVS; and ask for the “Usual” expense for the same
procedure code for your ZIP code. You may be surprised to find that
the “Usual” expense might be 200-400% higher!
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If you want to
know the value of your coverage, you have to know the value of your
Surgical Benefit; whether it’s based on some “RVS”, or on “Usual
Expense”
MAXIMUM MEDICAL BENEFIT
a) Youth
Sports, Camps and Organizations:
Accident plans are sold with benefits as low as $5,000. In no event
should your plan have less than a $25,000 benefit, but $100,000 is
what you really need.
b) Pre
K-12
In many areas, schools insure their students and athletes with a
maximum medical benefit of $25,000. This is really inadequate. Plans
are available with medical benefit of $1,000,000, and other excess
medical (catastrophic) plans are available with limits up to
$10,000,000, and deductibles down to $25,000 (to fit the maximum
benefit on the base plan). To be properly protected schools should
have at least $1,000,000 coverage.
c)
Intercollegiate Sports
All NCAA member schools get a $50,000 deductible, $5,000,000
Catastrophic medical plan as part of their membership. Therefore, they
need a $50,000 maximum medical benefit on the base plan.
Non-NCAA colleges (Jr.
Colleges and NAIA) schools try to duplicate this coverage by having a
$25,000 or $50,000 deductible base plan, with a $5,000,000 excess
medical plan on top of it.
d) College
Student Accident and Sickness plans
These programs are designed to offer college students some semblance
of health insurance, where they are no longer covered by any family
insurance. These plans are divided into accident and sickness
benefits, and usually have a lot of internal limits. The maximum
medical on the base here can be as low as $2,500, and can go up to
$10,000. On top of this, the plans will usually include a “major
medical” portion, with 80-20 co-pay, and a maximum benefit of
$50-100,000
DEDUCTIBLES
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The use of deductibles
is a way to reduce premium costs. There are seldom deductibles on the
PreK-12 plans, although they are used in some schools. They are more
common in the amateur sports and activities plans, and are used in
almost every intercollegiate sports plan.
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Payment of the
deductible amount is usually made by the school or organization. One
of the advantages of the use of a deductible is the “patnership” that
exists between the group or school and the insurance plan. The Insured
now has a financial stake in the elimination of unnecessary medical
treatment.
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Because these are mostly
excess plans, there are two kinds of deductibles; a Corridor
deductible or a Vanishing (disappearing) deductible.
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With a vanishing
deductible, any amounts paid toward the satisfaction of bills
generated as a result of a covered accident will count toward
satisfying the deductible. If the student or parent’s insurance makes
any payment, it does count toward the deductible, and amounts
paid in excess of the deductible will cause the deductible to
“vanish”.
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With a corridor
deductible, the deductible amount is ALWAYS applied against the first
bills which must be paid by the accident plan, no matter what has been
paid by the student/parents’ insurance. A corridor deductible is, of
course, the least desirable of the two.
BENEFIT PERIOD
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This is the amount of
time (from the date of the accidental injury) that the plan will pay
benefits on the claim. Keep in mind that these plans have a finite
benefit period, beyond which there is no medical coverage. Most plans
have a 1 year benefit period, but 2 year plans are available.
TIME
FOR TREATMENT TO COMMENCE
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An accident is defined
as a “sudden and fortuitous” event. It is therefore expected that in
the event of an accidental injury, some medical treatment will be
sought very quickly. These policies will allow a certain time limit
(30 days is standard) for the first treatment of the injury. If no
medical treatment is sought within the stated time limit, coverage can
be denied.
EXPANDED MEDICAL BENEFIT
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These are accident
policies. As such and by definition, the injury must happen suddenly.
There are a number of injuries which are time and use sensitive, such
as tendinitis, shin splints, and the like, which occur over a period
of time and are not considered accidental injuries. In order to have
these time sensitive injuries covered, you must select a plan which
offers optional “Expanded Medical” coverage.
EXCESS
COVERAGE
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The medical benefits on
almost all of these plans are payable on an excess basis; that is, the
parent’s (or adult insureds) must submit all bills first through their
family health plan. If the insured is not covered by any other
insurance, the accident plan will become primary. If the family
insurance does not pay all the bills, or if they have deductibles, the
accident plan should pay the balances
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The major caveat here
has to do with balances on bills where the “Usual” fee has been paid
by the family insurance, and there are still balances. Will the
accident plan pay these balances? Most will not. They take the stance
that the covered expense is up to the “Usual” expense, and that has
already been paid. We will pay those balances. Again, it is something
to find out in advance. The answer to this question represents part of
the value of the plan.
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An extremely important
factor to determine is the method of payment of claims where the
family insurance is through an HMO. Since this is excess insurance,
the bills must first be submitted through the family health insurance
plan. What if the injured party goes to a specialist, not a
participating provider in their HMO? The HMO, of course, will deny the
claim. What will the accident insurer do? Most take the stance that
valid insurance was available to the insured and they will not pay.
Some others will pay half; while some will pay the claim as if there
were no insurance in force (obviously, this is what you are looking
for). THESE ARE MAJOR DIFFERENCES! The coverage offered through your
plan can make the difference between the individual and/or the
sponsoring organization having very large medical bills to pay; or
having no balances and peace of mind.
DENTAL
BENEFITS
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These plans will cover
dental treatment for accidental injuries to teeth. However, many of
them have internal limits. That is, the benefit may be defined as so
many dollars per Sound and Natural tooth injured. This can be as low
as $50-$100 per tooth. Other plans may limit the dental benefit to a
fixed amount per injury i.e. $200-$500 per injury.
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Ideally, you do not want
any limits on the dental benefit. It should be covered to the maximum
medical benefit.
PHYSICAL THERAPY
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Many times the physical
therapy benefit will be very limited. There may be a limit on the
number of visits, the amount per visit, and the total payable per
accident. Ideally, physical therapy should be paid on a U & C basis,
but it is the source of many claims dollars expended (and many abuses
of the plan) and can cause the premiums to rise dramatically. If you
do have a plan which has a liberal physical therapy benefit, it is
wise to monitor the physical therapy claims dollars in order to
control premium costs.
EXCLUSIONS
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Most plans have a number
of common exclusions, such as Acts of War; accidents covered by
Workers Compensation or Automobile No-Fault; Treatment by family
members; Fighting or brawling; participating in a crime; self
inflicted injuries; injuries while intoxicated; pre existing
conditions; and several other exclusions common to almost all these
policies.
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The exclusions you must
be most careful of are those involving recreational injuries. Does the
plan exclude injuries from bicycles? From two or three wheeled motor
vehicles? Does it exclude injuries from participation in any sports
activities?
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Read the exclusions
CAREFULLY and make sure there are none in the policy that can
adversely effect your school or membership; exclusions which are not
common to all accident plans; exclusions that should not be in your
policy.
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