Heidi has been part of the BMI team since 2009. Heidi was hired as a Claims Examiner, and promoted to Team Lead in 2016. She has a team of 5 examiners, and in addition to handling claims, is responsible for the supervision of the team’s day to day operations. Heidi also assists in the training of new examiners and is a member of our testing team, responsible for claim system updates and changes being tested prior to production implementation. Heidi resides in Morganville, NJ and enjoys spending time with her family and summers at the Jersey Shore.